Update Date:November 5th, 2020.
Effective Date :November 8th, 2020.
Danale Privacy Statement
We represent and warrant that
Danale Inc. operates Danale's website and apps for the purpose of providing remote control and management of your devices.
You warrant that you were an adult when you first started using the product/service. If you are a minor, you are required to have secured prior consent to your use of the app and acceptance of all terms of service in this Agreement from a guardian before use.
What information is collected, and how is it used?
1. Information Collected
We will ask you for the personal information necessary for the provision of services. If you do not provide us with such personal information, we may not be able to provide you with our products or services.
We collect the following types of information (some personal):
you provide to us or upload (including your contact information) : we may collect any or all of the personal information you provide to us, such as your name, phone number, email address, shipping address, Danale account information (e.g. your security-related information, name, date of birth, gender, ID information), order and invoice information, the information you provide to us through Danale Cloud or other applications (e.g. photo albums, contact list), and other synchronized profiles or data (e.g., images for facial recognition, fingerprints, voice), information related to account creation (e.g., nickname, avatar) and participation in Danale forums or platforms, contact numbers you add, messages you send, feedback, and any other information you provide to us.
Device or SIM card related information: all information related to your Danale device.
For example, IMEI number, IMSI number, MAC address, Danale version, device manufacturer information, model name, and network operator. Information we designate as relevant to you: we may collect and use information such as Danale accounts.
Location information (for specific services/features only): various types of information related to your location. For example, country code, city code, mobile network code, neighborhood identification, latitude and longitude information, and language settings. Wi-Fi access point, Bluetooth, and other data that may provide relevant location information.
Login Information: information related to your use of certain features, applications, and websites. For example, cookies and other anonymous identifiers, IP addresses, temporary message logs, and standard system logs. Other information: characteristic environmental values (ECV) (i.e., from Danale account, phone device account, connected WiFi account, and geolocation information)
Third-party apps: list of mobile apps required by third-party apps.
We may also collect other anonymous information that cannot be used to identify any individual. For example, we may collect information on the device model, system version number, and unique Danale phone device identification number for particular services. This information is collected for the purpose of improving the services we provide to you. The type and amount of information collected depends on how you use or participate in our products and/or services.
2. How Will This Personal Information be Used?
We are likely to use your personal information for the following purposes:
Providing, processing, maintaining, improving, and developing the products and/or services we provide to you, including after-sales services, customer support, and services provided through devices or websites.
Communicating with you about your devices, services, or any general inquiries (e.g., updates, customer inquiries, our events, and notifications).
Allowing you to post comments in a public forum.
Launching promotions such as lotteries or Facebook events.
Analyzing and developing statistical information to better improve our products and services.
Storing and maintaining your personal information for business purposes or to meet legal obligations.
More details about how we use your information, possibly including your personal information, are outlined below:
your Danale account . Personal information collected during the creation of a Danale account via our website or mobile app is used to create the user’s personal Danale account and profile page.
Processing your purchase orders. Information related to e-commerce orders may be used to process purchase orders and related after-sales services, including customer support and re-shipping. Order numbers will be used to cross-check delivery partner orders and package delivery status. Recipient information, including name, address, phone number, and postal code will be used for delivery. Email addresses will be used to send package tracking information to users. Shopping carts are used to print invoices and allow customers to identify their items in the package.
Allowing you to use the Danale forum. Personal information associated with the Danale forum or other Danale web platforms may be used to display profile pages, interact with other users, and facilitate participation in the forum.
Providing Danale Cloud and related services. Collected information (device or SIM card related information, including IMEI number, IMSI number, phone number, device number, device operating system, MAC address, device category, system, and performance information; location information such as mobile country code, mobile network code, location area code, and neighborhood identification) for activation of services such as Danale Cloud, call log synchronization, SMS synchronization, and find device; along with user authentication and service activation.
Diagnosing activation failures: relevant geolocation information is used to assess SIM activation failures (e.g. short message service (SMS) gateway and network failures) to identify and notify the service network operator of such failures.
Providing other Danale Cloud services. Other information collected for Danale Cloud services may be used to perform or provide user services such as downloading, updating, registering, and other operations related to the Danale Cloud service. For example, personal information collected through the Theme Store may be used to provide personalized theme recommendations based on your download and browsing history.
Recording the location data of photos. You can record location data as you take photos. Location data is saved to the header of the photo and can be reviewed under the album folder. If you do not wish to record your location while taking photos, you can always disable this feature in your device’s camera settings.
Providing location-based services. During your use of Danale Cloud services, Danale or a third-party service provider may use location information to provide you with the correct version of the service and more accurate positioning for the best possible user experience, such as for weather information and location access (as part of the platform). You can disable this feature at any time through the device settings or by terminating this application.
Improving user experience. Certain optional add-on features such as the User Experience Program allow Danale to analyze user phone and Danale Cloud services behavior data to improve user experience, such as by sending crash reports.
Allowing you to use the Security Center. Collected information may be used for security and system maintenance functions in the Security Center, such as the ad blocker, virus scanner, power saving modes, blocklists, and cleaner. Third-party service providers operate some of these functions. Non-personal information such as virus definition libraries will be used for virus scanning functions.
Providing push notification services. The Danale account and IMEI number will also be provided to the Danale push notification service to allow it to evaluate ad performance and send notifications of software updates or new product releases, including sales and promotional information. You can disable this feature at any time by changing your preferences under “Settings”.
Verifying user identity. Danale uses the ECV to authenticate users and to prevent access from hackers or other authorized persons.
Collecting user feedback. The feedback you choose to provide is invaluable in helping us improve our services. To track the feedback you choose to provide, Danale may use your personal information to contact you and maintain its records.
Sending notifications. From time to time, we may use your personal information to send you important notifications regarding purchases and changes to our terms, conditions, and policies.
Launching promotional activities. Suppose you partake in a lottery, contest, or similar promotion through Danale’s Facebook page or other social media platforms. In that case, we may use the personal information you provide to better run such events.
3. Direct Marketing
We may use your name, phone number, email address, Danale account, and IMEI number to provide you with promotional materials related to products and services offered by Danale and its partners (which provide web/mobile applications and cloud products/services). To improve user experience, we will recommend products, services, and events based on your purchase history, website browsing history, birthday, age, gender, and geographic location. We strictly comply with your local data protection laws and require independent and explicit permission. We will only use your personal information with your consent or to the extent that you do not object. You have the right to terminate use of your personal data for planned direct marketing purposes. If you no longer wish to receive certain categories of emails, you may unsubscribe via the link at the bottom of such emails. We will not transfer your personal information to our business partners for direct marketing purposes.
4. Cookies and Other Technologies
What information is collected and how is it used? Danale and third-party service providers use technologies such as cookies, tags, and scripts. These technologies are used to analyze trends, manage the site, track users’ behavior, and gather demographic information on the userbase as a whole. We receive individual and aggregate reports from these companies based on their use of the technologies described above.
Log files: as with most websites, we collect and specific data in log files. Such information may include Internet Protocol (IP) addresses, browser type, Internet service provider (ISP), referral/exit pages, operating system, date/time stamp, and clickstream data. We do not link this automatically-collected data to any other information we collect from you.
Advertising: we work with third-party service providers to display ads on our website or manage our ads on other websites. Our third-party service providers may use technologies such as cookies to collect information about your activities on their websites or other websites to serve you with ads more relevant to your browsing activity and interests.
Mobile analytics: we use mobile analytics software in some of our mobile apps to better understand how our mobile software functions in your phone. This software may record information such as how often you use the application. These events occur within the application, cumulative usage, performance data, and where a crash occurs. We do not link the information stored in the analytics software to any personal information you submit in the mobile application.
Local storage - HTML5/Flash: We use HTML5 or Flash local storage objects (LSOs) to store content and preferences. Depending on your web browsing behavior, third parties who work with us to provide certain features or place advertisements on our website may also collect and store information via HTML5 or Flash cookies. Various browsers provide their management tools to remove HTML5 locally stored objects.
Who do we share your information with?
Who do we share your information with?
From time to time, we may disclose your personal information to third parties (as defined below) to provide the products or services you have requested.
We may disclose such information to the third-party service providers and affiliates listed in the section below. In all cases described in this section, Danale warrants that it will only share your personal information with your authorization. In all circumstances described below, Danale will contractually specify the practices and obligations to comply with applicable local data protection laws third parties must comply with before Danale shares your personal information with any such provider. Danale will contractually ensure that third-party service providers comply with the privacy standards applicable to them in your jurisdiction.
1. Sharing Information With Other Danale Entities and Third-Party Service Providers
To facilitate our business operations and provide you with full functionality of our products and services, we may from occasionally disclose your personal information to Danale affiliates (involved in the communications, social media, technology ,or cloud sectors) or third-party service providers (mail stores, delivery service providers, telecommunications companies, data centers, data storage facilities, customer service providers, advertising and promotion service providers, and Danale agents ) [Affiliates and/or other third parties] (hereinafter collectively “Third-Party Service Providers”). Such third-party service providers may process your personal information on behalf of Danale or for one or more of the aforementioned purposes. When you use certain apps on our devices, we may share your IP address with third parties to provide you with your requested services. If you wish to retract the permission you've given us to share this information, please contact us by email at email@example.com .
2. Sharing Information With Entities Within the Danale Corporate Ecosystem
Danale and a group of fantastic companies have joined together to make up the Danale ecosystem. Danale Ecosystem, Inc., an independent entity funded and operated by Danale, serves as an expert in relevant fields. Danale may disclose your personal information to Danale Ecosystem to facilitate the provision and improvement of exciting products and services (including software and hardware). Certain products and services will use the Danale brand, while other products may use their brands. Danale Ecosystem, Inc. may occasionally share data related to Danale-branded products and services with Danale to ensure the software and hardware services can provide better functionality and user experience. Suppose Danale merges, acquires, or sells its assets in whole or in part. In that case, we will notify you by email and/or by posting a prominent notice on our website of any changes in the ownership and use of your personal information, along with any choices you may have.
3. Sharing Information with Other Entities
Where required by applicable law, Danale may disclose your personal information without your further consent.
Subject to applicable laws, regulations, and national standards such as the Cybersecurity Law and the Information Security Technology — Personal Information Security Specification , we will share, transfer, and publicly disclose your personal information without your authorization and/or consent, if:
(1) it is related to the performance of Danale’s obligations under laws and regulations.
(2) it is directly related to national security or national defense.
(3) it is directly related to public safety, public health, or significant public interest.
(4) it is directly related to the investigation, prosecution, adjudication, and enforcement of sentences.
(5) it is necessary to protect your or another individual's life, property, or other significant legal
rights and interests, but it is challenging to obtain your consent.
(6) it is personal information disclosed on your own volition.
(7) it is personal information collected from lawful and public sources of information, such as news
reports and government information disclosure.
Subject to the aforementioned laws and regulations, the disclosure of any de-identified personal information for which re-identification by the recipient is impossible can be made without notification or consent.
4. Information That Does Not Require Consent
We may share aggregated anonymous information with third parties (such as advertisers on our website) for commercial purposes; we may share general trends in the use of our services, such as the number of customers within certain population demographics that have purchased certain products or engaged in certain transactions.
To eliminate any uncertainty, Danale may collect, use, or disclose your personal information without your consent in circumstances and to the extent expressly permitted by local data protection laws (for example, to comply with a subpoena) and when we may believe in good faith that such disclosure is necessary to protect our rights, the personal safety of you or another party, to investigate fraud, or to respond to a government request.
5. Transfer of information.
Transfer refers to how the control over personal information is transferred from Danale to another controller. We will not transfer your personal information to any company, organization, or individual except under the following circumstances:
(1) Explicit Consent: With your explicit consent, we will transfer your personal information to other
(2) In the event of a merger, acquisition, or liquidation involving the transfer of personal information,
we will require the new company or organization holding your personal information to continue to be bound
by this Policy. We will seek your authorization and consent in case of any changes to the purpose of using
your personal information.
Safety and Security
1. Security Measures
We are committed to keeping your personal information secure. To protect against unauthorized access, disclosure, or other similar risks, we have implemented a process of reasonable physical, electronic, and managerial measures to safeguard the information we collect from your mobile device and the Danale website. We will take all reasonable steps to protect your personal information.
For example, you may choose to use our two-step verification process to secure your Danale account better. When you send or receive information to or from our servers with an Danale device, we ensure that such data is encrypted using Secure Sockets Layer (SSL) and other algorithms.
All your personal information is stored on a secure server and protected in a controlled facility. We classify your data according to their importance and sensitivity and ensure that your personal information has the highest security level. We guarantee that employees and third-party service providers who provide products and services to you with access to such information have strict contractual confidentiality obligations. If they fail to fulfill these obligations, they will be awarded disciplinary sanctions or their employment will terminate. Similarly, we have unique access control measures for cloud-based data storage. In short, we regularly review information collection, storage and processing practices, including physical security measures, to prevent any unauthorized access and use.
Though the aforementioned reasonable and effective measures have been taken and the standards required by the relevant laws and regulations have been complied with, due to the open nature of the Internet environment, we cannot guarantee your personal information's absolute security during unsafe communications. Therefore, we strongly recommend that you take proactive measures to ensure the security of your personal information, such as setting complex passwords, changing your account password regularly, not disclosing personal information such as your account password to others, and using all sharing functionality with care. You should be aware that Danale’s liability if your information is compromised due to personal actions (e.g., sharing) is limited to effective judicial judgments.
There is always a risk of information leakage in network environments. When there are accidents, force majeure events, and other circumstances that lead to the risk of your information leaking, we will strive to control the situation and inform you promptly of the cause of the incident, the security measures we are taking, and the security measures that you may take.
We will take all feasible steps to protect your personal information. However, you should be aware that the use of the Internet is not always secure, and as such, we cannot guarantee the security or integrity of any incoming or outgoing personal information.
In the event of a personal information security incident, we will inform you, as required by law and regulations of the basic circumstances and possible effects of the security incident, measures we have taken or will undertake to deal with it, recommendations on measures you can undertake to prevent or reduce such risks, and remedies available to you. We will inform you of the event via e-mail, letter, telephone, or push notification. If we cannot notify at-risk persons individually, we will make an announcement in a reasonable and effective manner. If the incident involves the personal information of children, the child and his or her guardian(s) will be notified in accordance with relevant laws. We shall report such breaches to the appropriate authorities as required by laws and regulations.
2. What You Can Do
You can play a role in keeping your personal information safe by not disclosing your login password or account information to anyone (unless you duly authorize that person). Whenever you are logged in as a Danale account user (especially on someone else’s computer or a public Internet terminal), you should always log out at the end of your session. Danale will not be responsible for the leakage of personal information caused by your failure to maintain its confidentiality. Notwithstanding the aforementioned, you must notify us immediately of any unauthorized use of your account by any other user or of any other breach of security.
Your assistance will help us protect the privacy of your personal information.
We will retain personal information as long as necessary to fulfill the purpose for which it was collected or as required or permitted by applicable law. We will delete or de-identify personal information if it can be reasonably inferred that the retention of the information will not fulfill the purpose for which it was collected and when the retention is no longer necessary for legal purposes, dispute resolution, enforcement of our agreements, or other business purposes.
Accessing other features on your device
Our apps may access certain features on your device, such as enabling email use of contacts, SMS storage, Wi-Fi network status, and other features. This information is used to allow the proper execution and use of these apps on your device. You may revoke permission at any time by terminating the app or contacting us at firstname.lastname@example.org
You are in control of your information
1. Accessing, Updating, and Correcting Personal Information
You have the right to request access to and/or correction of any of your personal information in our possession. When you update your personal information, you will be asked to verify your identity before we process your request. Once we have sufficient information to process your request to access or correct your personal information, we will respond to your request within the timeframe required by applicable data protection laws.
We usually provide these services free of charge, but reserve the right to charge a reasonable fee for data access requests.
If you wish to request access to personal data in our possession or if you believe that any information we hold about you is incorrect or incomplete, please contact us as soon as possible. You can email us at email@example.com
2. Withdrawal of Consent
You may revoke your consent to collecting, using, and/or disclosing your personal information in our possession or control by submitting a request. We will process your request within a reasonable time after it is received and will no longer collect, use, and/or disclose your personal information thereafter.
Please note that your withdrawal of consent may result in certain legal consequences. Depending on the extent to which you revoke your consent for us to process your personal information, you may no longer be able to use Danale’s products and services.
Transferring personal information outside of your jurisdiction
Suppose we need to transfer personal information outside of your jurisdiction, either to our affiliates (which are involved in the communications, social media, technology, and cloud sectors) or to third-party service providers. In that case, we will do so in accordance with applicable law. In particular, we shall ensure that all such transfers meet the requirements of applicable local data protection laws by implementing appropriate security safeguards.
It is the responsibility of parents to monitor their child’s use of our products and services. However, our policy does not require access to minors' personal information, nor the sending of any promotional materials to such groups. Danale does not seek or attempt to seek to receive any personal information from minors. If parents or guardians have reason to believe that a minor has submitted personal information to Danale without their prior consent, please contact us to ensure that such personal information is deleted and that the minor is unsubscribed from any applicable Danale services.
3. Applicable Law
Do I have to agree to any third-party terms and conditions?
The following third-party Terms and Privacy Policies apply when you use these particular products.
1. Social Media (Features) and Gadgets
2. Single Sign-on
Depending on your jurisdiction, you may be able to log in to our website using a login service such as Facebook Connect or Open ID. These services will verify your identity and allow you to choose whether to share certain personal information (such as your name and email address) with us to pre-fill our registration form. Services such as Facebook Connect allow you to choose whether information about your personal activities on this website is published on your profile page and shared with others in your network.
9 Corporate Park #250, Irvine, CA
Postal Code: 92606